FAQs

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When will I receive my order

Please allow up to 5 - 15 working days to receive your order. Working days do not include weekends.

Can I cancel my order?

Yes, if your order has not been shipped yet. Please contact us at saintrichofficial@gmail.com to cancel your order. You must provide your order number and name on the shipping address.

Do you ship worldwide?

SAINTIRCH do not ship outside of the UK and Europe. We are working on making our pieces accessible to everyone worldwide.

What is your return policy?

All sales are final.

To be eligible for a return, you must have received the wrong item or your item must have defects therefore you must return the item in the same condition that you received it, unworn & unused, with tags in its original packaging.

Refunds & Store credit

Store Credit & Exchange Only

We do not offer refunds back to the original payment method. Items that are eligible for returns must be receieved unworn and in original condition with all tags attached. If the item is worn, the item will be returned and no credit will be issued for the item.